TL;DR:

Not all planners are created equal. Here’s how to evaluate your options—whether you’re planning a gala dinner, team retreat, or brand activation. From creativity to communication, these are the qualities that define a truly reliable event partner.


1. Relevant Industry Experience Ask for examples. Have they handled events of your scale and style? Do they understand your sector, your goals, and your audience? A planner experienced in tech product launches may not be the best fit for a heritage-themed gala.

2. Creative Capabilities Are they bringing fresh, unique ideas—or recycling Pinterest boards? Look for planners who ask insightful questions and propose bold concepts that align with your brand voice.

3. Operational Excellence Execution matters. Can they manage complex logistics, vendor timelines, and contingency planning? Ask about their process: Do they use project management tools? Provide run-of-show documents? Have backup plans?

4. Transparent Communication You want a planner who listens, challenges constructively, and keeps you in the loop. Communication style is a major success factor—do they do weekly updates? Use shared Trello boards or Notion? Respond quickly to changes?

5. Post-Event Value The best planners don’t disappear after the event. Look for those who provide event debriefs, analytics, and ideas for ongoing engagement.

Bonus: Questions to Ask Before You Hire

  • What’s your contingency protocol if something goes wrong?
  • How do you measure success?
  • Can I speak to a past client in my industry?

About the Author

Stacy Wee, Co-Founder of GO Events. A passionate event strategist with a track record of delivering exceptional corporate events across Asia. Stacy has spent over a decade crafting experiences that resonate and leave a lasting impact.

LinkedIn | https://www.linkedin.com/in/stacywee/

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